AI-Driven Support Center Automation: Architected an AI system to automate request handling in the support center, enhancing efficiency and response times for the Data Department.
RFM-Based User Segmentation Framework: Developed a comprehensive segmentation solution using Python, Flask, SQL, and a Telegram bot, leveraging RFM modeling to optimize marketing strategies.
Content Selection Protocol: Developed and presented a data-backed content selection protocol at Filimo, optimizing acquisitions and aligning with strategic goals. This framework received executive approval and has become integral to the content strategy.
Automated Reporting Pipeline for C-Suite: Built a reporting pipeline that automates real-time data updates for executive-level reporting, reducing manual work and supporting rapid strategic adjustments.